RETURN & REFUND POLICY
At Beba's Boutique, our goal is to provide high-quality fashion products and a smooth shopping experience backed by reliable customer support and transparent service. Your satisfaction is important to us, and we want every purchase to feel simple and worry-free.
If for any reason your order does not meet your expectations, our return and refund process is designed to be clear, fair, and easy to follow.
Return Eligibility
We accept returns within 30 days of the delivery date.
To qualify for a return, item(s) must meet the following conditions:
- Unused and in original condition
- Returned in original packaging, including tags, accessories, and included materials
- Proof of purchase must be provided
If a return is requested due to an incorrect order placed by the customer or a change of mind, the customer may be responsible for return shipping costs.
We do not accept returns submitted after the 30-day return window.
Return Method
All returns are handled by mail only.
At this time, we do not accept in-store returns for online purchases.
Return Shipping Label
Eligible returns may receive a prepaid return shipping label.
To return an item:
- Securely repack the item in its original packaging
- Attach the return shipping label to the outside of the package
- Drop off the package at the appropriate shipping carrier location
If you cannot locate your return label, please contact our support team for assistance.
For customer-caused returns such as ordering the wrong item or changing your mind, return shipping costs may be deducted from the refund amount.
Restocking Fee
We do not charge any restocking fees for eligible returns.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 7 days of delivery.
To help us process your request quickly, please provide:
- Clear photos of the damaged item(s)
- Your order number
- A brief description of the issue
Please send all information to:
E-Mail: support@bebasboutique.com
Claims submitted after 7 days or without sufficient visual proof may not qualify for a refund, replacement, or store credit.
Refund Processing
Once your returned item is received and inspected, please allow up to 7 business days for refund processing.
Approved refunds will be issued to the original payment method used during checkout.
SHIPPING INFORMATION
Processing Time
0–2 Business Days
Transit Time
3–5 Business Days
Total Estimated Delivery Time
3–7 Business Days
Order Cut-Off Time
05:00 PM (EST)
Shipping Cost
Free Shipping
Shipping Region
United States Only
Contact Information
Company Name: Beba's Boutique
Physical Address: 2715 Waterview Cir, Gainesville, GA 30504, USA
E-Mail: support@bebasboutique.com
Phone: +1 (888) 209-4087
Customer Service Opening Hours
- Monday – Sunday: 8:00 AM – 8:00 PM
Time Zone: Eastern Standard Time (EST)
🕒 Response Time: Our customer support team responds to all inquiries within 24 hours.